Wednesday, November 10, 2010

KEEP YOUR JOB WITH THE RIGHT ATTITUDE

Your skill set may get you in the door, but it is your attitude that keeps you there.  Today's work environment is not just about "can you do", it is about "how you do".  You could be the greatest at what you do, but if your attitude keeps your clients, your staff, and your co-workers at bay, what you can accomplish or how well will it be accomplished is at risk.  Your attitude can determine the success of a company or a team within a company. 
Recently, I observed an individual whose skills were a match, but whose attitude toward the team members were not.  This individual’s discrimination was based upon staff positions.  If someone on the team was in a support position, this individual ignored or talked down to the support person.  This individual was not impressed with the training methods or processes already in place, so those processes were ignored and not respected.  When team members offered correction to help meet the team’s goals, they were met with defensiveness instead of an open-mind and conversation to improve.  On the other hand, this individual was open and friendly to management.  But, management was observing the dynamics of the team when this individual was present.
So please keep in mind when you walk in the work place, leave your bad attitude and your pre-conceptions at the door.  Look at your team mates as part of your family, and they will look at you as the same.  Everyone has an overloaded plate these days, so the "how" to get through it is just as important as "doing" through it.  So just do it with a smile, a kind voice, and extend a helping hand to your team.  Treat everyone the same.  If you can’t treat your team mates with kindness and an uplifting, helpful spirit, how can your company expect you to treat its clients in the same manner?   If you are the new kid on the block, learn with the right attitude the processes already in place.  Ask questions; let your team know that you are there to contribute to the ultimate goal.  Pitch in, make recommendations, but respect the team’s history and all the individuals on the team.  You might be surprised that it will make you and everybody else happy that you are there.

Remember that when you are hired to be a part of a team, your goal to succeed becomes the team’s goal to success.   Keep the right attitude.   And, remember one more thing:  Your Attitude Determines Your Altitude!!!

To engage Dilsa Saunders Bailey, author of Dreams Thrown Away and soon to be released LATHER, RINSE, REPEAT as a speaker, send an email to dilsa@simplydilsa.com.  Read an excerpt of Dreams Thrown Away at http://www.dilsasaundersbailey.com/.

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